Web 2.0 Exercise

I read the perspective entitled "Into a New World of Librarianship" and wanted to mention a few points that I found interesting. The 2.0 librarian bases all planning and proposals for services, materials and outreach on user needs and wants. This point just reinforces that the library is centered around the customer. We are here to meet their needs. Also, we want our services to be easily accessible. We are not to create policies and procedures that impede users' access to the library. Another good point emphasized was that the 2.0 librarian does not buy technology for the sake of technology. I think it can be easy to get caught up in all of the new technology trends and want to compete with what other libraries are doing. We have to determine whether or not the technology meets the customers' needs in new or improved ways. Will this actually be useful to our customers and staff? This article also talks about how the 2.0 librarian learns from successes and failures, celebrates the successes, allows staff time to play and learn, and never stops dreaming about the best library services. I appreciate the time that we have been allowed to play and learn with this whole exercise. And of course, I agree that we as a library staff are always striving to offer the best library services. I must admit that I don't understand much about technology at all, and sometimes I don't have the desire. I'm fine without having an MP3 player, an Ipod, I don't twitter, facebook, myspace, etc. Wanna know a secret? I don't even have a cell phone, and I'm perfectly cool with that. (Nobody better give me a hard time for that, got it?) I'm the least technological person I know, in fact. But hey, I'm open to try things if it's going to provide a service to the customer and meet their needs. I've worked here a long time, and I've always tried to meet the customer's needs in whatever way is required.